All of our parcels are sent via Royal Mail. 

For a 1st class delivery there is a charge of £3.65,  usually next day delivery.

For a small package the rate is the same regardless of the number of items. It’s therefore far more cost effective to buy in bulk.

Place your order before 1 pm on any working day and we guarantee to send it out the same day. Orders placed after this, will be sent the next working day (excluding weekends and Bank holidays.)

Refunds/Replacements of Undelivered Items :

If your order has not arrived after five working days, please do contact us with your details and order number.

We will be able to track your order with our distributors. However, we have to wait 15 working days before we can track your order with Royal Mail.

If after this time you still have not received your order and would like a replacement or full refund, please do not hesitate to get in contact with our customer service team, who will advise you on this issue.